There is no way a behavior professional can guarantee behavior, so we cannot make any promises about what your dog will or will not do in the future. In fact, the certification and member organizations that work with behavior professionals require we do not offer a guarantee, because ethically, it isn’t appropriate. Good outcomes depend a lot on follow-through by you, the handler. Behavior is complicated, and we know that being consistent is hard. It is our job to help you with individualized strategies that will work for you and to follow through with troubleshooting when you need more help.
Gigi's is proud to boast a national leader in veterinary behavior on our team. While Dr. Meghan Herron leads the shelter behavior program at Gigi's and Gigi's Behavior Services public training program, we don't currently offer veterinary behavior appointments for the public. We offer vet-to-vet consultation for established Gigi's Behavior Services clients through Dr. Herron. If you'd like to learn more, please visit our Behavior Modification page.
We have some examples of how remote consults work posted on our YouTube channel if you would like to see how private consults work. For group classes – reach out to us and we would be happy to talk to you about ongoing classes you can visit. Our How to Train seminar will also give you a good feel for what we are all about, and if you will enjoy working with us. Are you a pet pro looking to refer? Reach out so we can chat. We would be happy for you to come observe.
The simple answer is yes! Behavior is more complicated than using training tools or slapping a label on something. More than a particular tool or label, we are a partner in building your relationship with your dog by choosing humane tools and methods that suit you and your pet.
Dogs (and their people) can learn new things. Prior experience with different training techniques may require a little bit of extra patience to overcome/break old habits. We would love to offer you a supportive environment to explore how effective rewards-based training can be. We know change can be hard, feel free to reach out if you have concerns or questions.
There are no refunds for services rendered.
If you have paid for a group class, you are welcome to a full refund if you determine you cannot attend class at least 7 days prior to the start of class. The week of class, a 50% refund will be offered – or switch to another session for $25. No refund as of the day class starts.
A full refund will be issued for private sessions canceled at least 72 hours prior to the meeting. Cancellation fees will apply closer to the session – these are detailed when you register for your session.
Private Sessions: We need 72 hours notice so we have time to reschedule the appointment. Cancelations within 72 hours will be charged a cancellation fee. No call/no show will not be eligible for a refund.
Group Class: Please let your instructor know if you cannot make it to your group session prior to missing if possible. Your instructor will provide handouts and support at the remaining class(es). We do offer drop-in Skills and Manners Sessions.
We ask that you provide documentation that your dog has been vaccinated properly for parvo, distemper, Bordetella, and (if old enough) rabies. New puppies are able to join puppy class within 1 week of their first set of vaccinations.
We are able to offer a variety of options for private sessions; at Gigi's, in-home, and remote via Zoom.
We do offer a 10,000-square-foot space on our 6-acre campus where we offer group and private sessions to fit the needs of our clients.
Old dogs can learn new tricks! Even if you have been putting off training for years, we can help you develop and work towards your training goals, improve your relationship with your dog, and teach you new ways to play with one another.
The advice about waiting until your puppy is 6 months (or older) to train doesn’t apply when you use positive methods. We can (and SHOULD) train as soon as the puppy comes home, pain, force and fear free! Let us show you how to teach your new puppy the world is safe and wonderful, so they can grow into a well adjusted adult.
Absolutely! Some creative adjustments can make training fun for everyone.
Note: We do not train service dogs, they require specialized programs for task training. We believe in the team at Atlas Assitance Dogs and gladly recommend their program (www.atlasdog.org)
Dogs that have physical limitations often just need a little help learning to communicate, and then they blossom! We can help you with a customized plan to address the particular challenges you are facing
The primary purpose of the class is to set your dog up to practice giving you attention, even when distracted by other dogs, people, and stuff going on around them. Your instructor will help you learn the skills to accomplish that. If you are not confident in handling your dog, or your dog demonstrates fearful, or aggressive behaviors, please talk with us prior to committing to class.